Re: Desperate Client
You can knock it down a peg or two, and should. But understand that new customers often will go to page ten looking for "the dirt" on a company they are considering doing business with.
I had this happen to my company a couple of years back and I still have a few of these pages floating around. Nothing big, but my clients do in fact find them from time to time.
The cool thing is this. They ask me about it. And I tell them what happened. They can then make their decision however they choose.
But good business will always shine through. Tell your client to prepare for these questions and continue doing business. Work on the reputation management and move on.
It's not the first time it has happened and it might not be the last. But if he learns to keep on keeping on, it will all come out in the wash.
good luck, whatever road you choose.
(by the way, that link posted by GP200 covers the bases. Follow what's there and those pages will drop from the radar)
|