Re: HTML email versus PLAIN TEXT email - eCommerce Site
Multipart messages are probably a good idea.
You're always going to have customers who complain no matter what format the messages are sent in. Text-based messages are supported in any email client but HTML messages do offer a better user experience when done properly.
As has already been mentioned, there are software packages that'll generate the code you need. All you have to do is compile your text-based and HTML messages, paste in the code and let the software take care of the rest.
Good luck.
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