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Old 06-05-2008, 09:53 AM
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bobkom bobkom is offline
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Default Re: Serious problem with reseller hosting and all clients

hai all the folks in the webproworld.com now the game began 6 days back my reseller changed the whm password and now iam not able to login to the main whm also ,and now what he is saying is if u upgrade ie if u buyed the hosting for 3 years then we can give u the full control plz see the discussion that is done by me and support person

bobby (6/5/2008 2:36:58 PM): hello
bobby (6/5/2008 2:37:10 PM): ru there?
siliconhouse2002 (6/5/2008 2:44:23 PM): any help in sales sir
bobby (6/5/2008 2:44:35 PM): no technical help
siliconhouse2002 (6/5/2008 2:44:45 PM): sorry
bobby (6/5/2008 2:44:47 PM): i mailed to the support people but no reply
siliconhouse2002 (6/5/2008 2:44:52 PM): u must create ticket
siliconhouse2002 (6/5/2008 2:44:54 PM): dont email
siliconhouse2002 (6/5/2008 2:44:57 PM): we will never reply
bobby (6/5/2008 2:45:00 PM): ohh
siliconhouse2002 (6/5/2008 2:45:01 PM): unless u create ticket
siliconhouse2002 (6/5/2008 2:45:06 PM): the tech team will delay
bobby (6/5/2008 2:45:08 PM): okay
siliconhouse2002 (6/5/2008 2:45:10 PM): iam from sales
siliconhouse2002 (6/5/2008 2:45:13 PM): i know
bobby (6/5/2008 2:45:15 PM): ok
siliconhouse2002 (6/5/2008 2:45:15 PM): how tech team operates
siliconhouse2002 (6/5/2008 2:45:19 PM): my tips for u is
siliconhouse2002 (6/5/2008 2:45:22 PM): create ticket
siliconhouse2002 (6/5/2008 2:45:30 PM): they will reply very very promptly
bobby (6/5/2008 2:45:34 PM): can u help me
siliconhouse2002 (6/5/2008 2:45:42 PM): never forget ur ticket username and password
bobby (6/5/2008 2:45:47 PM): my friend has taken webhosting for me
siliconhouse2002 (6/5/2008 2:45:50 PM): iam zero in technical issue
bobby (6/5/2008 2:46:01 PM): not so technical
bobby (6/5/2008 2:46:15 PM): and iam using that whm
bobby (6/5/2008 2:46:36 PM): now is i dead 2 months back
bobby (6/5/2008 2:46:43 PM): up to now i have that password
bobby (6/5/2008 2:46:53 PM): from 4 days iam not able to login to the whm
bobby (6/5/2008 2:47:05 PM): but the email is on his name only
bobby (6/5/2008 2:47:32 PM): and he send me all the details of that hosting package when he created for me
bobby (6/5/2008 2:47:45 PM): can i ask the tech team to solve this problem
siliconhouse2002 (6/5/2008 2:47:48 PM): he is dead?
bobby (6/5/2008 2:47:52 PM): yes
siliconhouse2002 (6/5/2008 2:48:04 PM): whats his name
bobby (6/5/2008 2:48:11 PM): kalyan magatapalli
siliconhouse2002 (6/5/2008 2:48:40 PM): the guy with some problem in his body
siliconhouse2002 (6/5/2008 2:48:43 PM): handicapped?
bobby (6/5/2008 2:48:45 PM): yes
bobby (6/5/2008 2:48:50 PM): from srikakulam
siliconhouse2002 (6/5/2008 2:48:54 PM): how come he is dead
bobby (6/5/2008 2:48:58 PM): logon2host.net
siliconhouse2002 (6/5/2008 2:49:00 PM): reason?
bobby (6/5/2008 2:49:13 PM): long back blood changed
bobby (6/5/2008 2:49:20 PM): and some infection came
bobby (6/5/2008 2:49:27 PM): and it affected kidney
siliconhouse2002 (6/5/2008 2:49:55 PM): whats ur name
bobby (6/5/2008 2:49:58 PM): 1 year back i dont have credit card and i paid money through bank
siliconhouse2002 (6/5/2008 2:50:01 PM): u must take a new package
bobby (6/5/2008 2:50:03 PM): nagarjuna
siliconhouse2002 (6/5/2008 2:50:06 PM): u cant use his package
bobby (6/5/2008 2:50:15 PM): it is not his package
bobby (6/5/2008 2:50:24 PM): first i called the techteam
bobby (6/5/2008 2:50:36 PM): money only he paid through his bank account
bobby (6/5/2008 2:50:44 PM): and i send him money
siliconhouse2002 (6/5/2008 2:51:03 PM): but sir
bobby (6/5/2008 2:51:03 PM): all the mails regarding taking hosting is with me
bobby (6/5/2008 2:51:10 PM): i can show u
siliconhouse2002 (6/5/2008 2:51:12 PM): if he paid..money
siliconhouse2002 (6/5/2008 2:51:17 PM): then he is the owner
bobby (6/5/2008 2:51:38 PM): what iam saying is he paid behalf of me
bobby (6/5/2008 2:51:46 PM): and iam using it
siliconhouse2002 (6/5/2008 2:51:59 PM): sir
bobby (6/5/2008 2:52:01 PM): i dont know 4 5 days back the pasword has been changed
siliconhouse2002 (6/5/2008 2:52:03 PM): u must prove it....
bobby (6/5/2008 2:52:11 PM): ok i will show all the mails
siliconhouse2002 (6/5/2008 2:52:12 PM): but its complicated
bobby (6/5/2008 2:52:20 PM): regarding the passwords send by you
siliconhouse2002 (6/5/2008 2:52:24 PM): it may take 1 month to process
bobby (6/5/2008 2:52:28 PM): when he registered service
siliconhouse2002 (6/5/2008 2:52:40 PM): is anything is in ur name?
bobby (6/5/2008 2:53:05 PM): all domains in the hosting whm in under my email bobby2nag@gmail.com
bobby (6/5/2008 2:53:16 PM): if u have any doubt chk nce
siliconhouse2002 (6/5/2008 2:53:31 PM): what do u want now
siliconhouse2002 (6/5/2008 2:53:36 PM): why do u say all this to me ?
siliconhouse2002 (6/5/2008 2:53:41 PM): do u have pending payment ?
bobby (6/5/2008 2:53:55 PM): no we have taken 20gb reseller plan for 1 year
bobby (6/5/2008 2:54:00 PM): and alla mount paid
siliconhouse2002 (6/5/2008 2:54:38 PM): how much
bobby (6/5/2008 2:54:44 PM): 5000
bobby (6/5/2008 2:54:51 PM): we buyed at offer time
bobby (6/5/2008 2:54:59 PM): one guy also called me
bobby (6/5/2008 2:55:01 PM): at that time
siliconhouse2002 (6/5/2008 2:55:37 PM): when it has happend?
bobby (6/5/2008 2:55:49 PM): april 15th he died
bobby (6/5/2008 2:56:02 PM): but iam using the account till 1 week back
bobby (6/5/2008 2:56:24 PM): http://www.orkut.co.in/Scrapbook.asp...41690544002012
siliconhouse2002 (6/5/2008 2:57:17 PM): when did u took the package
bobby (6/5/2008 2:57:28 PM): last year
bobby (6/5/2008 2:57:37 PM): 1 min i will give u all the mails
siliconhouse2002 (6/5/2008 2:57:39 PM): exactly when?
bobby (6/5/2008 2:57:43 PM): 1 min
siliconhouse2002 (6/5/2008 2:57:55 PM): guess 1 year is over
bobby (6/5/2008 2:58:02 PM): iam checking mail
bobby (6/5/2008 2:58:03 PM): no
bobby (6/5/2008 3:01:38 PM): support@siliconhouse.org wrote: To: Srikakulaminfo@yahoo.com From: support@siliconhouse.org Subject: Your Order With Silicon House Date: Wed, 21 Nov 2007 18:06:26 +0530 ---------------------------------------------------------------- Silicon House, 18, First Floor, Corporation Complex, Third Avenue, Indira Nagar, Adyar, Chennai – 600020. Email Id..: sales@siliconhouse.net Phone..: 91 44 24412448 / 24412748 / 24405807 Visit..: Silicon House - .IN accredited domain registrar. Leading Hosting Provider In India, Domain registration, Hosting, Email Solutions, Dedicated Servers, Windows 2003 Hosting, Linux Hosting, Cheap Domains ---------------------------------------------------------------- INVOICE ---------------------------------------------------------------- Invoice ID..: 7172 Invoice Generated..: 11/21/2007 Billing: ------- kalyan
siliconhouse2002 (6/5/2008 3:02:18 PM): okkkk
bobby (6/5/2008 3:02:26 PM): To: Srikakulaminfo@yahoo.com From: support@siliconhouse.org Subject: Silicon House: Order Complete Date: Wed, 21 Nov 2007 18:07:13 +0530 Dear Kalyan Thank you for your order, it has now been approved. You can use the below details to login to our client center. Login Details -------------------------------- Username : magatapallik Password : UK69G71W https://66.98.208.156/cgi-bin/client.cgi Thank you Admin
bobby (6/5/2008 3:02:33 PM): power gone here
bobby (6/5/2008 3:02:41 PM): i will be back in half an hour
bobby (6/5/2008 6:20:21 PM): hai
siliconhouse2002 (6/5/2008 6:21:06 PM): create a ticket
bobby (6/5/2008 6:21:14 PM): ok
bobby (6/5/2008 6:21:45 PM): how many days it will take to solve the issue that i have discussed with u at afternoon
bobby (6/5/2008 6:24:57 PM): ru there?
siliconhouse2002 (6/5/2008 6:30:59 PM): will u go for a new offer ?
bobby (6/5/2008 6:31:33 PM): at present i have to solve this problem sir all my sites are now not in my control
siliconhouse2002 (6/5/2008 6:32:05 PM): if u upgrade i can give u new offer and change all to ur control panel for sure
bobby (6/5/2008 6:32:24 PM): upgrade means?
siliconhouse2002 (6/5/2008 6:32:54 PM): this pack is coming for renewal on october
siliconhouse2002 (6/5/2008 6:32:57 PM): now its june
siliconhouse2002 (6/5/2008 6:33:08 PM): inly 3 or 4 months for expiry
siliconhouse2002 (6/5/2008 6:33:16 PM): so we can give u 3 yrs offer
siliconhouse2002 (6/5/2008 6:33:18 PM): u can uprgade
siliconhouse2002 (6/5/2008 6:33:34 PM): and we change ownership
siliconhouse2002 (6/5/2008 6:33:36 PM): also to ur name
siliconhouse2002 (6/5/2008 6:33:43 PM): we know kalyan
siliconhouse2002 (6/5/2008 6:33:48 PM): we are sad today
bobby (6/5/2008 6:33:58 PM): i too feel bad
siliconhouse2002 (6/5/2008 6:34:00 PM): we are shocked infact
bobby (6/5/2008 6:34:34 PM): i will upgrade in the next term
bobby (6/5/2008 6:35:09 PM): now at present iam not able to use the space
bobby (6/5/2008 6:35:21 PM): at present its 20 gb plan
bobby (6/5/2008 6:35:30 PM): iam not able to use 5 gb at all
bobby (6/5/2008 6:38:07 PM): can u do it now for me?
bobby (6/5/2008 6:40:59 PM): sir plz understand my situation do it now
bobby (6/5/2008 6:44:26 PM): ru there?
bobby (6/5/2008 6:47:55 PM): ru there?
bobby (6/5/2008 7:03:35 PM): what happend sir not replying?



Thank you for sparing ur time to read all the matter now u can understand the situation .

Plz tell me what should i do ?
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