MarkG - That's a bummer that you can't access or edit .htaccess. I've had the same issue with Google trying to find pages that don't exist anymore, and the 301 redirect is the SEO friendliest way to handle this issue. I don't want to sound snobby, but if it is possible for you to go with another host, I think that would be your best option. It's not right, IMHO, for a host to restrict you from accessing the files on your server that you are paying for, especially the ones that allow you to increase the security and functionality of your site.

If you need a recommendation for a new host, PM me, and I'll give you the name of my hosting company. They are small, inexpensive and they ROCK!

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