PayPal Alternative
I'm having massive trouble with PayPal and its fraud protection process (if you can call it so).
I used PayPal to send an invoice to an international client for consulting services, more than a week ago. The client paid the down payment within a few minutes. Great! I started to work.
However, PayPal did feel uneasy about this payment and thought it might be unauthorized. They blocked the funds and started investigating. After giving them some information to their questions, they logged a single status and went off to investigate. Nothing from PayPal to me since then. I know they contacted the buyer and have received the documentation they requested two days ago. But no release of the funds. I have no direct ability to request and update of the complaint case. BAD! I have written through the "Contact Us" channel, no reaction, not even an automated confirmation. BAD, BAD!
I appreciate that PayPal is looking out for my interests and wants to protect me from fraud. But I have no patients for blocking the business I'm engaging, and payments are a vital part of this. I was due to deliver first results yesterday, but I won't before payment is secured.
So my question, what are the alternatives?
Is Google Checkout more responsive?
I look forward to your answers
K<o>
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