I've only looked a the home page and done a couple of quick searches, so this feedback is limited.

To answer to your original question about people selecting businesses, products or services: take on board all the feedback from here and anywhere else, do some mockups (either on paper or on screen), and test with some people who represent your target audience. Otherwise, you risk relying on assumtions and guesswork.

The solution might be to put the options into a drop-down list, or simply move the radio buttons closer together, or list them one under the other. Or something completely different.

I'd also look at how to make the "within ... km" field more obvious. I missed it the first time I searched businesses using keyword "website" in Postcode 6000. You can imagine what I thought when I saw that the first business on the list of results was 3287 km away in Cronulla.

When I searched business, WA, website, the response was Brookleigh Equestrian Estate...not a good result.

P.S. In case you're wondering why I searched on "website", I was wondering what web development companies I would find. Other keywords might get better results but the comments above still hold.

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James Bull
James Bull Consulting