Data Center Connectivity Issues
Dear IT Gurus,
Can someone please tell me who is denying my access to my web hosting accounts. I've been down for over a week and both Netfirms and Rogers(my ISP) have said the problem is not caused by them. I only have troubles accessing the Netfirms website from my home. I can access it from anywhere else. I need resolution, so i can drop one provider or the other and fix this issue.
Troubleshooting:
1. I've disabled my anti-virus. (i don't use a firewall)
2. I've connected directly to the cable box
3. I've run multiple dns flushes
4. I've reset my cable box, router and computer numerous times.
5. I've asked Netfirms to see if they are blocking my access.
6. I've told rogers I think it's a dns caching issue on their end. (This happened 3 weeks ago when the Rogers netowrk went down.)
**Nothing has worked. Please help me!
Here's my trace routes:
C:\Documents and Settings\scott>tracert netfirms.com
Tracing route to netfirms.com [64.141.108.254]
over a maximum of 30 hops:
1 1 ms 1 ms 1 ms 192.168.1.1
2 32 ms 55 ms 28 ms 10.224.0.1
3 * * 31 ms
vl-201.gw03.bloor.phub.net.cable.rogers.com
[66.
185.90.1]
4 76 ms 33 ms 41 ms
te-15-1-0.gw01.bloor.phub.net.cable.rogers.com [
24.153.5.29]
5 46 ms 43 ms 36 ms
so-3-2-0.gw02.wlfdle.phub.net.cable.rogers.com [
66.185.80.174]
6 30 ms 29 ms 27 ms
pos-4-0.igw01.front.phub.net.cable.rogers.com [6
4.71.240.53]
7 37 ms 33 ms 31 ms rc1sh-ge9-0-2.mt.shawcable.net
[66.163.66.25]
8 30 ms 42 ms 28 ms ra2sh-ge4-3.mt.shawcable.net
[66.163.66.46]
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 * * * Request timed out.
16 * * * Request timed out.
17 * * * Request timed out.
18 * * * Request timed out.
19 * * * Request timed out.
20 * * * Request timed out.
21 * * * Request timed out.
22 * * * Request timed out.
23 * * * Request timed out.
24 * * * Request timed out.
25 * * * Request timed out.
26 * * * Request timed out.
27 * * * Request timed out.
28 * * * Request timed out.
29 * * * Request timed out.
30 * * * Request timed out.
Trace complete.
Thanks in advance.
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