Morning People! I'm sure lots of you have come across Getty Images before. About 12 months ago one of our clients had a nasty letter from them asking for £21,000 for the use of their images. At the time i asked people on WPW about it and the common answer was "ignore them". We changed the images on our clients site and did just that!
Yesterday my client received another letter from what looks like a UK solicitor demanding the payment of the £21,000. As I'm sure you can imagine my client panicked and forwarded the letter to me demanding we resolve the issue. This is something we haven't encountered before. We've had plenty of invoices directly from them but never a solicitors letter threatening court action and further costs.
Here is the letter:
http://www.cashcowrecords.co.uk/letter.jpg
Any advice? Should i tell are customer to ignore this? Does anyone have any legal advice as to how liable they/we are?
Edit: zoom in on the letter!!