Quote:
Originally Posted by jgarner
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So how is it NOT stupid to have an email address that doesn't work?
Or to not bother to read your emails?
Or -in one case- to have one email address that you cancelled and another one (on the company website!) that does not work, either?
Or to not bother to reply to emails?
Or to allow someone to resign or retire from your firm and then you close their email account down without realising that this will mean any customers they were in contact with cannot contact your firm? (Redirect, anyone? Auto reply with new contact details? No?)
To change ISP but forget to tell anyone that your previous email address is no longer valid?
If not stupid how would you describe the above behaviour?
It must defy every sound principle of business management!
