Are you a dropshipper or do you physically keep most products in stock. I think you should be linked up to SSL to collect customer info. Your terms & conditions, returns policy are way to complicated if people read them they will never buy because they will not understand their rights, get it simplified. I selected an item at £5 and shipping was £3.95 which will put people off, worst of all when I went back to check an item, your store was unavailable, you need to sort out a few teething problems then things may start happening.

dont take this the wrong way in a summary would I shop at you store, answer No it did not inspire confidence

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