Thanks for all the great feedback guys. I just heard back from them again and they claim I should be receiving it "this week". (NOTE: they also said that 2 weeks ago, and 4 weeks before that...)

Nelson, I tried the trick where you insert the four digit code that Kowabunga gave me into the string. It actually comes back as an entirely different company (not mine) with "This company has been removed." written across the page. They probably assigned me a duplicate number or something really ridiculous (read: careless) like that.

Laughable. A shaky product to start with AND crap customer service? Is it any wonder why Yahoo will always be #2 (and soon to be #3, IMHO). File this under "Whatever". Thanks again for all the feedback, guys. Later.

pl