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Originally Posted by darren13
Hey guys,
Just a quick q - this seems to be the forum that closest matches my question, although please move me if there is somewhere more appropriate!
Does anyone have a recommendation for a good open source CRM piece of software - we run a small holiday cottage firm in the New Forest, and need to log enquiry information, note details of special requests/notes, and then generate a letter or two confirming booking deposit and balance received etc.
Oh, and as a bonus, would be good if it was platform independent, we work on Mac and PC, oh, and maybe it could come complete with a kitchen sink!
Thanks in advance for any info or links to other sites which have info.
Darren.
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Hi Darren,
SugarCRM - as pointed out earlier - should do the trick but because it is open source, some fiddling around may be required. You might need to hire someone to help you to set it up and configure it properly. That is not so difficult but can be time consuming.
The real challenge would be to customize it to your business - which is more difficult - because most people end up adjusting tor how the CRM works instead of customizing it for their business.
Joshua