Quote:
Originally Posted by chandrika
Hi,
I regsitered all my domain names at uk-cheapest.co.uk and they have been there for several years and have always been ok. However recently I neededto change the nameservers and did so in my domain control panel, but the changes 7 days later still are not made.
The reseller, uk-cheapest does not respond to any support tickets or emails and I have contacted directly the registrar resellone.net to see if they can do somethin, but am getting no response from them either.
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Don't they have a phone number? Generally, may be too late advice,
Use a Rgistrar you can drive to.
Quote:
Originally Posted by chandrika
Hi,
Its like these 2 companies have just stopped operating and the sites are still up ad they are still accepting payments, as I tried to transfer the domains elsewhere and their site took the money to do it, but again, nohing happened.
I contacted ICANN who told me to contact Verisign, who told me to contact the registrar and so on I am being sent in circles.
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I used one year and 100's of emails to move one of my domain name's name services to a Norwegian hoster. That was one of the experiences that made me write the article linked to above, "Advice for ......
Quote:
Originally Posted by chandrika
Hi,
Does anyone know if there is a way to get back control of my domains. One in particular I really dont wan to lose as oe the years it has good SE rankings and I would lose traffic and business to change it now I believe.
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DNS Stuff: DNS tools, DNS hosting tests, WHOIS, traceroute, ping, and other network and domain name tools. A tool you can use to print out information about your and their domains. They also have a forum.
Quote:
Originally Posted by chandrika
Hi,
But I have moved my sites to a new host and need to change the nameservers, so how can I go about managing them if the reseller and registrar both are unavailable?
I want to transfer them to a decent domain host like enom now, but I cant do that without the current reseller or registrar unlockig them and sending me authorisation EPP codes, which they arent doing.
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Does you not have control over the nameservices yourself? Can you not log into an account and administer them yourself?
Quote:
Originally Posted by chandrika
Hi,
Can I go over their heads as I do have proof of them belonging to me.
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Yes, you can. There must be an authority in UK that you can contact. In the worst case:
- Send an email that you will post their names on different forums on the internet.
- If that does not function, send an ordinary letter with the same information. If they still do not answer, contact a lawyer.