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Old 06-29-2007, 10:00 AM
hkentcraig hkentcraig is offline
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Join Date: Jan 2005
Location: Cary, N.C.
Posts: 14
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Exclamation YahooMail killed my years-old accout

For some truly unknown and unfathomable reason, YahooMail killed my 9-year-old+ (created in 1998 or so) email account that I had been using as my "core" email address since that time and I'm at a loss as to what to do, they simply "deactivated" my account without any warning whatsoever and for no apparent reason since I never used to spam from or anything similar.

I found their form online that you're supposed to fill out EXACTLY to request help and/or "reactivation" but the thing is, they want your EXACT information that you filled originally, and we're talking nine years ago now, such as the security question you chose, the answer to it, your exact zip code (back then?, you're kidding me, right?), etc. and they make it very clear if ALL the info provided doesn't match perfectly, they won't respond.

Considering that I had some very important saved messages in my files there as well as some equally important email addresses in my address book that were in this YahooMail account but nowhere else, I'm truly at a loss as to what to do next to try to get Yahoo to restore/recover this account . . . help, suggestions anyone?, Thanks in advance!, Yours, Kent
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Last edited by Chris : 06-29-2007 at 10:02 AM. Reason: moved to the correct forum
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