yes google actually offered me fee based support if , the web forum's could not help, why does that supprise you ?
Or is the simple fact that they designed their search engine to not recoginize any office live web sites unless you pay them to, or possibly you can tell exactly how it is I am putting the information in the web site wrong as this I would really like to hear as I have I dont know how many emails from the office live crew telling me their should be no problem , but to google their is.