Originally Posted by chadhaajay

Strange word I have used above because there is nothing that can be considered as SPAM/JUNK in our emails. All our emails are just to the point answers to customer questions. We don't know what is going wrong but may be the links to our website in the email is making them considered as SPAM or JUNK or may be the HTML format being used for emails. We have tried to remove both without any success so we are quite frustrated now as why our emails are being considered as SPAM or JUNK.