If they paid by credit card, I think you will find that most credit card providers give you at least a 30 day dispute period. Tell your friend to cancel the transaction if it hasnt gone through (and cancel further requests on the card from them). If the transaction has already gone through, I would still contact the credit provider if its within the 30days.
Many of the banks here are now starting to cover their rear ends with these kinds of transactions. I have noticed that my bank now rings me prior to processing any overseas transactions. At the time they ring they ask if I have recieved goods/services for the transaction yet, so I think even tho they process it, they must keep note of details of transaction maybe.
I concur with Ronnie, if you have any info on the site, business or transaction, post them here. Someone might be able to find something you cant.
Cindy
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