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EditFast · #6 (**permalink**) 11-02-2006, 06:56 PM

I have also had my share of disappointments when it comes to Web developers. I now know that you MUST specify in very detailed language what you want done before an agreement is made. It takes a lot of time to create a site specifications document (or project specifications depending on the scope of the work to be done) and if it is not done in an organized manner the developer will simply not read it or not be able to follow it. A page by page description of functions, menus, graphics etc. is needed.

The problem here is that there are so many people out there who do not have the technical background to be able to create the type of specifications document that is required and there are so many developers who, unfortunately will promise you anything and tell you anything just to get their hands on the money. it really is a trial and error process to find the right programmer and after several hard knocks I now divide my projects into small parts and hire some one to do one small part. Be sure to test the completed work thoroughly. If the programmer does not fix the bugs for free find someone else. If they do a good job and do the work on time, then allow them to continue with the other work you have waiting for them.

In all cases, pay half up front and the balance upon completion to your satisfaction. If they do not want to go for this, find someone else.

Be sure to check resumes and especially references. It truly is a "buyer beware" market out there but it bothers me that there are so many unscrupulous individuals who want to do as little as possible for as much money as they can get. I am not sure why it is like this but I do know that it is also difficult from the developer's side as they are dealing with people who do not understand the complexity behind the scenes. A good developer will recognize this and try to understand what it is that the customer wants and what the customer's ultimate goal is. Once they have discussed this and come to an understanding, the good Web developer will be bale to provide satisfaction and the client will come back again and again. It took me a long time but I have finally found three good programmers who work for me. Unfortunately, they are very busy (I wonder why?) and are unable to take on more work until after the new year and I am now looking for another programmer.