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You are missing the point here, if you have some listings then you have not been screened out and you do not need a reinclusion request, especially as you still have the .com listing.
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Thanks Galway, i didnt think i had been kicked off (for the above quoted reason) but i
DIDreceive an email from google saying that i had been because of hidden text and i thought best to apply for reinclusion if google was telling me too even if i could still find myself on the index.
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If you check out Google.co.uk you will find that Google has merely dropped your homepage in a site search, this is a common problem at the moment and has affercted thousands of people. The homepage is still in the .com site search. Most of your generic listings were delivered through the strength of your homepage and obviously with this dropped you will lose those listings as your internal pages are not doing the job as they are not strong enough.
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Thats interesting since didnt know about any of this. I have done a search for shop21 and comes up #1 on google UK & com but if i search for
http://www.shop21.uk.com then no page indexed. Hopefully then thats all the problem is and it will right itself, any ideas of aproximate timescales since i cant survive drop in sales for much longer ?
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Make sure you are hosted in the UK.
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I was with Virtual Internet but they were taken over by activ24 who promptly moved all the hosting to Norway a few months ago but was told Domain/DNS still in UK so wouldnt negatively effect the SERPs ?
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Relax and it should right itself, IMO of course.
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Im trying :) but i cant survive drop in sales much longer. Whats IMO stand for ?
Also still a bit confused since both Shopfactory personnel & my account manager at 3rd party paid search agency i use have said that they have spoken to Google and google say problem is that history was deleted due to hidden text and this is the cause of the issue and would be re-instated. Yet most other sites with this problem have had history & rankings re-instated after google was notified by SF that hidden text was not malicious. Maybe i have had history re-instated & original issue now rectified but also have an additional issue, as Galway suggests, of a dropped home page ??