Thanks for that, I have done this though about 2 weeks ago. The site hasn't actually been taken off the index (since still getting a SERP for 'shop21')its just had its 'history' deleted which has caused the sites SERPS (previously page 1 for all targeted keywords) to collapse on google.
So long as applying for re-inclusion also means 'history' will be re-instated hopefully should all be ok, just a question of waiting until google does re-instate but im not confident this will happen, any ideas ?