Hi,
I run the website
www.dvd-and-media.com we have reasonable pageranks and a good number of visitors. This normally produces a regular stream of orders across the day, i.e. from say 6am through to about 1am - obviously I dont get many orders in the early hours.
However I have a problem, sometimes without any explaination the orders completely stop for like 4 hours in the middle of a day... I cannot find a reason for this and the site is not down so its just strange.
I am looking for a piece of software that will allow me to track my visitors through my site. I want to be able to see reports hour by hour (not day by day as I do now) - at the moment I use AWstats and Webalizer but they only give me daily averages so on these days where there are these "unexplained gaps" I cant see if there is a sudden downturn in traffic at those specific times.... Does anyone know of a piece of software that will let me have this detailed reporting so I can once a problem has occurred go to the software and see if there has been a change in the numbers of people hitting my site.
It would also be of use if I could see if during those times there were more error pages generated or if people orders were failing at a specific point.
Hope someone can help me please.
Simon