Cccccrankydave wrote:
Quote:
LOL! You really do miss the point.
I do have a suggestion for you. I would do a bit of research into what merchants are and are not *legally required* to do in the event of a *dispute*. Based upon your post, you're a bit confused. :wink:
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First off I'm not to keen on guys winking at me!
Not only is there a "Code of ethic's" merchants should follow by "If I mande the mistake of misrepresenting a product than I should be liable for the outcome and send the call tag for the product. If the customer chooses to return something for their various reasons than they have to pay the shipping cost I.E. wrong size, gift not wanted etc.
With over 30 years in retail I know that credit card companies will always side with their customer untill the merchant proves them wrong. For example MC/Visa requires that a signature for proof of delivery is required and that a return policy be given to the customer. On our order page the customer has a choice they can check a box that say's no signature required (which puts us in the clear with the CC Co) or they have to check a box that say signature required $2 additional (As carriers charge more for this service) They can't proceed untill either one is checked. Next they have to check a box that says they read the return policy in order to proceed. Just as when you download something and you have to check the box that say's "I agree" of "I accept" before you continue.
Really the whole thing with the return was pulling your leg, but I also used it to get a point across that a good well writen description of the product is very nesscessary. Not only to the customers benifit but to the merchants as well. Our retail store is also a Fedex ship center and I can't beleive how many people "Return" things purchased online. We have one lady who has faithfully bought in several packages every week since we started the shipping and they are all internet purchase returns. This process is very expensive to the merchant and many times a good description of the product will help. "No you don't have to tell her it will make her look fat but you can say for a slim build. But maybe you should explain to your customer that the silder is only a few ounces in weight but after a 15 pack it will feel like a 15 pounds!
We have gotten way off the subject that if it weren't for the search engines would you still write copy. My answer is yes and for all the reasons I have stated in these posts. Again a few good sentences describing the product is well accepeted and bennificial to all. If you feel that you don't have to write anything that's fine and I respect your opinion. This should really be up to the publisher of each site to determine.