Thanks for all your comments (PM and all).
Looking this morning, it turns out that these people (they certainly are no customer of mine) have abondoned their hosting and where the hosting company can credit most of what I paid, they cannot credit me fully.
Should I keep the invoice how it is or adjust it just to cover my loss.
Sorry to be a pain (and a bit of a pleb I know). My poor other customers from now on: Even the customers I've had for years are being nagged every 5 minutes to send their signed copy of the agreement (well not quite that extent).
Oh well, they say the best lessons are learned the hard way.
Any advice would again be very much appreciated.
Best regards
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