Invoice Issues with a customer
Hi
I really am confused on this one and badly need some help.
Some time ago I started doing some work for a customer of mine. It was one of these jobs that had to be done "like yesterday" and they seemed to have an issue with the price as they kept checking up on me and comparing my service to others.
Anyway, eventually they discontinued as I wasn't quick enough for them. They agreed to pay what they owed me.
The thing is, since then I have heard nothing. They have moved hosting and got a new temporary page so it is obvious they have felt the need not to bother paying me. They didn't get round to signing my terms and conditions either.
So what do I do? Do I say "fair is fair" and walk off and count my losses (I can still use the leftover hosting account)? Or do I fight them to the hills and get whats owing to me even if it don't apply to them now. Or do I compromise?
The problem is compromise would be hard because this customer doesn't respond to me now and I really am annoyed and at a dilemma. I have learned a very hard lesson but I still feel so foolish.
Any help would be gratefully received (or headache tablets).
Many thanks
Debbie
|