Back up your files. Uninstall norton and install & update AVG antivirus free edition. Get hijackthis and run a scan. Post the scan results here.
If windows XP right click on my computer and go to properties. Go into system restore and turn it off.
Re-boot the machine into safemode (press F8 while the machine is booting up). Right click on the internet explorer shortcut and go to properties. Delete all your internet temporary files. Get a program called killbox and use it to delete any files that wont delete normally - only from the temp folder!
While still in safemode run a full scan with AVG and tell it to remove everything it finds.
Reboot the computer and post back here.
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