I went through this a few months ago and, by a process of elimination, the cause was found to be a worm that got past Norton. My fault in part because I opened an (unrecognized) attachment without realizing what I was doing.
In the end, I had to completely reinstall everything via moving from Windows98 to XP. I also removed Norton (whose Help people bent over backwards but couldn't solve the problem) and installed Avast. I've also added a spyware detection and removal program.
The real problem is these #$%&**&%$$# hackers who seem determined to bring down the web. They're becoming increasingly sophisticated in breaking through our defences.
Grrr.
Duncan
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