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Originally Posted by damarzee
It was one thing to have to accept this kind of response when working with DMOZ, but they're all volunteer, so i can see why they might not want to devote the resources to create a system to report problems or list rejection reasons. Google, on the other hand, does have the resources to be considerate, and as a large corporation that so many have come to depend upon, they should be considerate.
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I would assume that it has nothing to do with "the resources to create a system to report problems or list rejection reasons" and everything to do with not wanting to give the spammers too much information.
DMOZ and Google share at least one thing in common - they both exist to serve people looking for information. Web designers and site owners are not their primary audience.