Hi Brian.
My number one question would be:
Would you please send me a list of clients you successfully got listed into the directories.
This way, you can look up the websites in the directories, and also contact the actual web companies and check if the person you are working with actually did the work for them.
I hope this helps you out.
PS, if you need someone to submit you to directories and provide you with
SEO, let me know. I will be more than happy to give you a quote.
tim@timmathews.com