Kisses of death :-(
I'm going to do the same as that other person did and apologize in advance for being blunt, but sorry, your site looks incredibly unprofessional. Worse, it acts that way.
Every time I clicked on a link on the left navigation bar from the top link down to Validation Letters, it took me to a HyperMart login page. What's with that? I didn't get any information whatsoever. Not only that, but HyperMart wouldn't let me easily back out of it either and kept trying to forward me back to them, even when I finally got back to the Creditwrench page. (I also couldn't get into your About Us or Success Stories page for the same reason.)
As mentioned by others, there's a script error on your main page.
On the main page body frame:
** Your debt magician image link is broken.
** Your first Frequently Asked Questions link is broken...the second one goes to Hypermart
** Your red text on that truly awful blue background is extremely difficult to read
** You have typos, e.g. "5. You get step by step written instructions by email showing you how to do any revamping of the letters you man need to do. 7. You get free updates forever as they become available. All you haee to do is email once in a while and ask for any updates."
Frankly I was stunned that you had put so much time into promoting your site when it looked and behaved the way it did. On the other hand, since you've done such a great job positioning it, now all you need to do is make it a professional, trustworthy looking site, and you should see sales skyrocket.
By the way, a ton of people who are going to need your service are not going to be familiar with blogs. Not only that, but the link on the main frame says "Our BLOG explodes with new information every day" but the information being provided is not going to be of use to people needing your services...but not being familiar with Blogs is going to draw them to that non-useful information...particularly since the FAQ links don't work.
So I would not only suggest completely revamping the visual appeal of the site to make it more professional and trustworthy looking - which it sure isn't now - but I would reorganize the information to make it a logical progression for people needing your help to follow to get to your call-to-action (become a student). Heck, currently your main frame even repeats itself word-for-word at the top and bottom.
People need to feel comfortable in the service you are providing. They are in financial straits and you are asking them to send you $200...a lot of money. You need to create a site...or pay to have a professional create one for you (I'd get someone other than your friend)...that evokes a feeling of confidence in you and, therefore, in the services you are asking them to pay for.
You are right in that people are skeptical of getting burned. But your site truly looks like it was created by a newbie or a 14 year old boy (sorry, guys) or something other than a professional. There is no way you are going to be successful as long as the site remains the way it is.
I hope this helps. It sounds like you provide a good service (although I never could read much about it because of that darn HyperMart stuff).
Best regards,
Kendall
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